Lifeline is the first, largest, and industry leader medical alert services provider in North America with over 40 years of experience.

CPHC Lifeline is proud to partner with Lifeline Canada to provide service throughout the tri-county of Lanark, Leeds & Grenville as well to the City of Kingston and surrounding area.  CPHC takes comfort in know that our residents can continue to live confidently and independently in their homes with the reassurance that help is available 24/7 at the push of a button.

There’s a solution for you, whether you need the ‘go anywhere’ protection with ‘On the Go’, the automatic fall detection of  AutoAlert, the peace of mind offered by HomeSafe, or an easy way to manage your medications, Lifeline has you covered.


1. Summon Help

You’re always connected to Lifeline’s 24/7 Response Centre with a simple push of your personal help button.  In the event you cannot push your button or you are disoriented, our optional AutoAlert feature is designed to automatically call for help if it detects a fall.   

2. Hear a Reassuring Voice

A caring Lifeline Response Associate will quickly access your personal profile and evaluate your situation.  

3. Know Help Is On The Way

If needed, a Lifeline Response Associate will contact a neighbour, a loved one, a caregiver, or emergency services – based on your preference – and will follow up to make sure help has arrived.    

Why Choose Lifeline?

  • Lifeline is recommended by doctors, nurses, and other professional caregivers
  • All help calls answered in Canada
  • Professional home installation
  • All personal help buttons 100% waterproof
  • Proven AutoAlert fall detection technology available
  • Lifeline is there when you need it, whether you are ‘on-the-go’ or at home.
  • No landline needed (wireless communicator available)


MedReady Medication Dispenser

  • The MedReady service makes taking the right medication at the right time as simple as opening a medication compartment when the alarm rings.
  • The MedReady uses a third-party cellular network. It does not require a separate phone line or telephone provider.
  • It’s designed to notify your loved one when it’s time to take their medication dosage(s) according to a pre-programmed schedule.
  • You will receive a text or email to alert you if a dose is missed. 
  • The MedReady holds 28 doses of dry medication (pills or capsules). Because dosing needs can vary, MedReady can dispense either 4 doses a day for 7 days, 3 doses a day for 9 days, 2 doses a day for 14 days, or 1 dose a day for 28 days.
  • It is recommended to have at least 7 full days of medication on-hand to complete the set-up.
  • Plan out the dosing schedule before programming and loading the dispenser.
  • If you can, we recommend you start by loading the first dose of the day.
  • Getting started is quick and easy. This guide and the User Guide provide simple, step-by-step instructions. We recommend reading the MedReady User Guide as it contains important information about the dispenser.
  • No contract, pay month-to-month.  Please return equipment upon cancellation.
  • The Lifeline Response Centre is available 24/7 to answer questions about the service, and for technical assistance. 


MedReady Brochure



If you have questions, or would like to request a service please call CPHC Lifeline at :

Brockville – 613-342-9991

Kingston – 613-542-9643

Toll-Free 1-877-565-0008