About

Who We Are

Senior Support Services (CPHC) is a registered charitable organization dedicated to improving the lives of seniors and their families. Chiefly serving Lanark, Leeds and Grenville, and Kingston (Lifeline). Senior Support Services (CPHC) provides broad and flexible support with the result of improving the health, safety and happiness of our clients.

Senior Support Services (CPHC) first began serving the seniors of Brockville in 1913. By 1970, Senior Support Services (CPHC) had expanded throughout Lanark, Leeds and Grenville to serve communities such as Smiths Falls, Carleton Place, and Gananoque.

We presently serve over 5,000 clients throughout the tri-county area. We also provide services such as Meals on Wheels, Escorted Transportation, and Lifeline. Senior Support Services’ (CPHC) central office at 2235 Parkedale Avenue, Brockville, is a state-of-the-art, fully-accessible building. Additionally it was designed to make sure that our support and services are available to all in need.

Our VISION, MISSION & VALUES
2020 / 2021 Annual Report
2020-2023 STRATEGIC PLAN
Corporate By-Law
Governance Policies
2020 / 2021 Audited Financial Statements

Vision

To be the leader and provider of choice offering innovative, responsive, and quality services for seniors to live independently in their own homes and communities.

Mission

To provide client centered services for seniors and their caregivers which promote choice, independence, and safety in their own homes and communities.

Values

COLLABORATIVE
That collaboration with the other organizations is essential in order to create a comprehensive service system that is responsive to the needs of seniors within the parameters of the human and economic capabilities of the organization.
ACCOUNTABLE
That our organization must provide our services through a delivery system which is fiscally prudent, accountable and continuously evaluated.
RESPECT
That our organization must promote the basic human rights, respect, dignity, and safety of the people we support.
TEAM WORK
That our organization must provide our services through a team approach that promotes active participation of the individuals and families we support.
SUPPORTIVE
That our organization must support a safe work and volunteer environment which provides opportunity for growth, creativity, and mutual respect which ultimately benefits the individuals we support.
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